Pre-Loved
How it works
We believe in giving fashion a second life - whether it's an item that no longer sparks joy, or has been sitting in your wardrobe with tags on for too long.. By selling your pre-loved clothing with us, you’re helping to keep quality pieces in circulation and reduce the impact of fast fashion, we'll do the work and you'll get paid when it sells!
FAQ
Items & Brands
Simply send us some clear photos and details of your items! We’ll review them and get back to you with a yes or no. If we need more info, we’ll let you know. See what brands we're after below.
We’re thrilled to accept high-quality, designer, and boutique clothing and accessories from a variety of well-known labels.
This includes but is not limited to New Zealand designers like Karen Walker, Trelise Cooper, Kate Sylvester, and Zambesi, as well as Australian designers such as Zimmermann, Camilla and Marc, Alemais, and Aje. We also welcome luxury international brands.
Along with these, we are interested in sustainably conscious labels such as Kowtow, Stolen Girlfriends Club, and Bassike, and are on the lookout for well-maintained items like dresses, tops, jeans, jackets, shoes, handbags, scarves, jewellery, and occasion wear.
We value timeless, well-crafted pieces that reflect both style and quality, and are in excellent condition.
We do not accept items from fast fashion or mass-produced brands like H&M, Zara, Glassons, Cotton On, Max, Farmers, Kmart, boohoo, ASOS or The Warehouse.
Additionally, we only accept items in good condition, free of damage, stains, or excessive fading, with no missing buttons, broken zippers, or noticeable wear and tear. Items should be freshly laundered, free from pet hair or odors.
We do accept national submissions, so feel free to send your items to us via mail!
Process
Each item will be listed for 8 weeks. At the end of that period, we’ll contact you to either pick them up, extend their listing, or donate them on your behalf.
We price your items based on demand, condition, and current market trends. If you have a specific price in mind, we’re happy to consider it when setting the price.
You’ll receive 50% of the sale price once your item sells. Payments are transferred directly to your bank account on the 20th of the month following the sale. Eg. if your items sells 15 September, we will process payment on 20 September.
After the 8-week consignment period, we’ll reach out to discuss your unsold items. You can either pick them up, have them donated, or keep them on the racks for another chance to find a new owner.
Yes, you can withdraw your items at any time during the 8-week consignment period. Just let us know, and we’ll arrange for their return.
While we take great care in handling your items, in the rare case of damage or loss, we will reach out to discuss the situation.
You can get in touch with us anytime for an update on your items. We’ll also send you a confirmation once your items have been listed online and in-store. But if it's online, it's most likely not sold in-store yet.